HealthTap is a nationwide virtual primary care provider that offers affordable, high-quality care. Its membership includes free texting with your doctor, $39 video appointments, and 24/7 urgent care visits with the first available clinic doctor for only $59 (or your insurance copay).
Symptom Checker
HealthTap’s symptom checker is a free service that uses AI-powered chatbots to assess your symptoms and guide you toward next steps. The symptom checker is trained by doctors and gives you a list of potential causes for your symptoms along with guidance on what to do next.
It also features hundreds of doctor-answered questions that members can search for. Customers can easily share consultation notes, test results and prescription information with multiple providers because their data is securely stored within the app.
HealthTap has an extensive network of top physicians specializing in a variety of fields, including children’s and men’s health, sexual health, travel medicine, senior healthcare, mental and behavioral health, online therapy, chronic care, wellness and prevention. Users can access this knowledge and resources 24/7 from a smartphone, tablet or computer.
Ask a Doctor
HealthTap’s “Ask a Doctor” feature allows users to connect with physicians through video or text chat. These doctors can provide medical advice and answer questions on a variety of health topics, including diabetes, weight management, mental health, and more.
For general medical questions, doctors typically respond within 24 hours. However, this may be delayed if the question is too complicated for the physician to understand or if it’s better suited for an in-person consultation.
The app also has an AI-powered symptom checker that provides potential diagnoses and guidance on what next steps to take for care. It’s based on real-world questions and complaints and is designed to be used alongside health profiles in the HealthTAp app.
The service also includes a library of doctor-answered questions from real patients, which can be helpful for those who don’t want to use the symptom checker. These questions can be accessed via the app or by searching the HealthTAp database of doctors.
Library of Doctor-Answered Questions
HealthTap’s Library of Doctor-Answered Questions feature allows members to search the world’s largest doctor-answered database and get free, trusted information about a wide range of health issues. Users can also submit their own questions, which will be reviewed by HealthTap’s more than 100,000 physicians.
Using the service is completely anonymous, and it’s a great way to find out more about your symptoms without visiting a doctor’s office. It’s also a useful tool for doctors, as they can review and rate content that patients have submitted.
Personalized Care
HealthTap is a personalized health service that helps patients avoid unnecessary urgent care and ER visits, obtain doctor-ordered prescriptions, order lab tests, see results online, receive referrals to specialists, and get reminders for follow-ups. It also allows members to interact with a wide network of top doctors in real-time, on any mobile device.
Using its proprietary AI backend, HealthTap helps patients find their way to effective primary care. Its system maps health recommendations to physicians who authored them, and then sends the information to patients through an app for the web and iOS.
The company’s “get help” feature offers a library of health-related questions answered by professional doctors in 82 specialties and an AI-powered symptom checker. Users can also exchange instant messages with physicians and set up video consultations. In addition, nonprofit organizations serving underprivileged populations can obtain through HealthTap for Good a complimentary license to its proprietary health operating system. This will allow these organizations to provide access to affordable health services to a broader population.
